Errors on Our Site:

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and limavadymemorials.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has been charged for the purchase and your order is cancelled, limavadymemorials.com will issue a credit to your credit card account in the amount of the charge minus any administration fees. Individual bank policies will dictate when this amount is credited to your account.

Natural Materials and Display Colors:

Some products are made from natural stone or wood including but not limited to grave memorials made from granite, natural stone vases, wood crosses, stone lights and other products containing or incorporating the use of natural wood or stone material. The purchaser acknowledges that stone and wood are natural materials with variations in color and other characteristics and agrees to accept such natural variations. The limavadymemorials.com Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Third Party and Typographical Errors:

In the event that the limavadymemorials.com and the Limavadymemorials.com web site incorrectly lists a price or product description due to a typographical error or an error in the information received from a supplier, we reserve the right to refuse or cancel any order placed for products listed at an incorrect price prior to shipping. limavadymemorials.com reserves the rights to refuse or cancel any order whether or not the order had been confirmed and your credit card had been billed. If your credit card has been billed, limavadymemorials.com will immediately issue a credit to your credit card account for the amount of the incorrect price. For cheque or money order payments a cheque will be issued and sent out immediately after notification from customer.

RETURNS:

Delivery Information:

Limavady Memorials has a policy of not profiting from postage charges. Therefore each item is weighed, so the cost of shipping is calculated every time you add an item to your basket, the total postage costs will depend on weight of order.The final cost of shipping also includes packaging time and packaging materials, insurance whilst in transit, as well as weight of postage charged by Royal Mail. Personalised candles are dispatched in a sturdy purpose designed postage box.

The cost of Shipping includes both postal charges and packaging. Shipping charges are updated once you have added items to your basket, and can be seen by clicking on view basket, or checkout.

All Parcels we use Parcel Force 48. Tracking numbers are available on request.

Delivery times are based upon information given to us by Parcelforce.

We sometimes split orders into 2 or more parcels to keep postage cost down.

International Destinations: We currently ship internationally, pleae email us at contactus@limavadymemorials.com.

When your order has left our workshop you will receive a dispatch email. Allow up to 28 working days for deliveries to mainland UK after order has been dispatched (During the Christmas period, please allow an extra few days.) Orders sent by 1st class Royal Mail recorded or special delivery will require a signature. A majority of orders are delivered within 1 working day but can take up to four weeks. If there is no one available to sign for your order, Royal Mail will leave a notification card and your order will be taken to your local post office where it will be available for collection. Your parcel will be kept at your local post office for 5 days, if it is not collected Royal Mail will try to return it to us.

We as the sellers are not responsible for delivery time, once your order has been dispatched. Delivery time information is provided by the carrier, usually the Royal Mail postal system or Parcelforce, and excludes weekends and bank holidays.

If you live in the UK and have not received your order within 7-10 days of the receipt of a "Your order has been shipped" email, please first check with your local Royal Mail sorting office to see if they are holding a parcel for you. Orders are only classified as missing in the post 15 days after posting. If 15 days or more have passed and your order has not been received, please contact us.

Note that delivery time may vary, particularly during peak period.In the unlikely event that your order is lost /delayed in the post please contact us either by email: contactus@limavadymemorials.com or on: 02877766034 and we will give you the delivery number to track with your local post office.

Non Customized Items:

The Customer has ten (10) days from the delivery date to notify us of the return of the item/s by e-mail. We will reply with return instructions within 48 hours during regular business days. Once the customer receives the return instructions the customer has ten (10) days to return the item/s (there are no exceptions). Expedited fees will not be reimbursed (example: Overnight or 24hr Delivery). The Product must be in resalable condition. We will not accept returns on any cremation products that have been filled with ashes or any grave products that have been left outside for any period of time as this is classed by Limavady Memorials as used. The Customer is responsible for the return shipping charges. If you are returning a product which is not personalized but has an add on you will be charged for the add on (example: name plaques). To initiate a return click here: contactus@limavadymemorials.com (you will receive a response within 48 hours during regular business days, if you do not call us).

Customized Items:

Including but not limited to personalized grave memorials, ceramic pictures, Flower vases, memorial rocks, polyresin solar products, and any other personalized item we may carry, if work has been started there will be no returns allowed. If work has not started on the item ordered customer may cancel the order without incurring any charges and a full refund will be given. Memorials.com reserves the right to replace the defective or incorrect products with one that meets the original order. You may be required to provide photographed details of the defective/incorrect product for internal review prior to any action being taken. Customer has ten (10) days from the delivery date to report a defective or incorrect product; and a free replacement will be shipped at no additional cost to the customer.

To initiate click here: contactus@limavadymemorials.com (you will receive a response within 48 hours, if you do not call us).

Damaged Items:

If you receive a damaged item you must notify us within 24 hours; because we work with many different suppliers and a claim has to be filed with the shipping company (example:Parcelforce, UPS, FedEx, dhl). The customer must notify us by sending an e-mail to contactus@limavadymemorials.com or calling at +44 02877766034. We have the right to replace damaged items.

Price Guarantee:

11 Day Price Guarantee:

This has been created so you can shop with 100% Confidence and the knowledge you will not be overcharged. If you see a lower advertised price anywhere on another website or from a local funeral home we would ask you to bring it to our attention and we will gladly match their price (proof needs to be provided and our service department needs to be able to verify the price). After you have purchased from us, you have 11 days from the day of purchase to get a price match. 11 Day Price Guarantee Policy subject to change without notice (Note: Price Match excludes Clearance, Sales and Weekly Specials).

5% Discount Program:

If you find a place which has our item (identical product) for less (£) offered please e-mail us a link to the page of the other website to contactus@limavadymemorials.com and we will verify the link and offer you the product at the same price with an additional 5% off.


Trademarks:

Limavadymemorials.com, memorials.ie, are all registered trademarks of LIMAVADY MEMORIALS, in the United Kingdom and other countries. Any and all content of limavadymemorials.com web site are trademarks of LIMAVADY MEMORIALS, those trademarks are not to be used in connection with other products or services in any way that could be confusing to the customer or have any similarity to this web site. Any copying of any content from the web sites of the above named trademarks is prohibited and will be prosecuted.

Jurisdiction and Venue:

You agree that any legal action brought against LIMAVADY MEMORIALS. and any of its subsidiaries will be governed by the laws of the United Kingdom without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any and all litigation arising from your use or orders made from limavadymemorials.com web site will be an appropriate court located in Northern Ireland.

Pricing and Payment Methods:

All orders must be accompanied by payment at the time of the sale. Credit Card is the most common and preferred method for payment. We accept most major credit cards. There may be an additional charge for using a credit card. Please be sure to provide correct information when asked.

Incorrect information may lead to delays in processing your order.

Money orders, cashiers cheques or any other type of cheque will be accepted by us. Orders will be processed upon receipt of money orders or cashiers cheques. Any other type of cheque requires up to 10 working days after receipt of cheque for clearance of funds. Once the cheque has cleared the order will be processed promptly. We will charge a £25 fee on all returned checks.

Links:

THIS SITE MAY FROM TIME TO TIME CONTAIN LINKS TO WEB SITES CONTROLLED OR OFFERED BY THIRD PARTIES (NON-AFFILIATES OF LIMAVADY MEMORIALS.). LIMAVADY MEMORIALS HEREBY DISCLAIMS LIABILITY FOR, ANY INFORMATION, MATERIALS, PRODUCTS OR SERVICES POSTED OR OFFERED AT ANY OF THE THIRD PARTY SITES LINKED TO THIS WEB SITE. BY CREATING A LINK TO A THIRD PARTY WEB SITE, LIMAVADY MEMORIALS DOES NOT ENDORSE OR RECOMMEND ANY PRODUCTS OR SERVICES OFFERED OR INFORMATION CONTAINED AT THAT WEB SITE. LIMAVADY MEMORIALS IS NOT LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. SUCH THIRD PARTIES MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF LIMAVADY MEMORIALS AND THE THIRD PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THE LIMAVADY MEMORIALS SITE.

Limitation of Liability:

IN NO EVENT WILL LIMAVADY MEMORIALS BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING IN CONNECTION WITH THIS SITE OR ANY LINKED SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF LIMAVADY MEMORIALS, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.

Disclaimer:

You agree when using this web site which belongs to LIMAVADY MEMORIALS also known as limavadymemorials.com that: The limavadymemorials.com web site and the materials therein are provided “as is”. RCH International, LLC. makes no representations or warranties either express or implied, of any kind with respect to the limavadymemorials.com web site, or the information, content, materials, or any products included on this web site. To the full extent permissible by the applicable law, LIMAVADY MEMORIALS disclaims all warranties, express or implied, of any kind with respect to the web site or their use, including but not limited to implied warranties of merchantability and fitness for a particular purpose. LIMAVADY MEMORIALS has no liabilities or warranties of any kind express or implied, as to the operation of the web site or its information, content, materials, or products included on this web site. LIMAVADY MEMORIALS cannot accept any liability for any affiliates or third parties providing any or all services through this web site. LIMAVADY MEMORIALS its directors, officers, employees or other representatives shall not be liable for any damages arising from this operation, content or use of the limavadymemorials.com web site. Limitation of liability is comprehensive and applies to all damages of any kind, LIMAVADY MEMORIALS will not be liable for any damages of any kind arising from the use of this site, incidental, punitive, compensatory, different, direct or indirect and consequential damages. We reserve the right to make changes to limavadymemorials.com web site and disclaimers, terms and conditions at any time.

Limitation of Liability and Disclaimer as to the Product Sold:

All of the limavadymemorials.com products are guaranteed to be delivered free from defects. Except as expressly stated herein, LIMAVADY MEMORIALS will make no representations or warranties, express or implied, of any kind with respect to products sold on the limavadymemorials.com web site. Except as expressly stated herein, limavadymemorials.com expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this web site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the maximum liability to LIMAVADY MEMORIALS arising from any product sold on the limavadymemorials.com web site will be the price of the product ordered. LIMAVADY MEMORIALS its directors, officers, employees or other representatives shall not be liable for any damages special, indirect, consequential, or punitive related to product sold.

Additional Terms:

Certain sections or pages on this site may contain separate terms and conditions, which are in addition to these terms and conditions. In the event of a conflict, the additional terms and conditions will govern for those sections or pages. Any materials provided by limavadymemorials.com are subject to all terms and conditions stated on the web site under terms and conditions.

Severability:

If any provision of these Terms and Conditions is determined to be unenforceable or invalid, the unenforceable or invalid part hereof shall be deemed severed from these Terms and Conditions, and the remaining portions of these Terms and Conditions shall be carried out with the same force and effect as if the severed portions had NOT been part of these Terms and Conditions.

LIMAVADYMEMORIALS.com: Your Premier Online Source for all your Memorial needs. We live up to our name and reputation our staff is standing by to assist you.


Wholesale Supplier of our Memorial Grave Products:

If you would like to become a distributor of our Memorial and Grave Products, please download our Application Form, and return the completed form to us. After a careful vetting process we will then accept you as a wholesale buyer and you will have access to our wholesale prices.

To download the form, please click: